
Hotline
+3400112233
from 9:00 AM to 2:00 AM (GMT+4)
Live chat
Our 24/7 Live Support service is always happy to help you.
For customer queries, write to us at support@goodplayers.com.
For other questions or offers, drop us a line at info@goodplayers.com and we will make sure the right person receives your email.
Or use docs@goodplayers.com when sending us your documents.
For other questions or offers, drop us a line at info@goodplayers.com and we will make sure the right person receives your email.

Rules of acceptance of bets on sports events
General rules
1. Betting rules
1.1 The betting company accepts bets on the outcome of sporting and other events with a deliberately unknown result, including the use of telecommunication networks.
1.2 Every time downloading the client’s application, regardless of the use of the media resource (via Internet or mobile services), by opening an account and using an existing account, betting or participating in any games, taking any prize, the client confirms his agreement with the current version of the Rules and the obligation to act in accordance with these Rules. Anytime a user downloads the client, registers an account, uses an existing account, bets on any games, takes any winnings, etc., this signifies the User’s agreement and obligation to act in accordance with the current rules.
1.3 GoodPlayers has the right to make any changes and additions to the rules set forth herein, the provisions and procedures of payments without an individual prior written notice. Users are notified about this with appropriate announcements. The conditions of previously staked (placed) bets remain unchanged, and bets which are accepted are subject to the posted rules at the time of acceptance.
1.4 GoodPlayers reserves the right to refuse service to any person without disclosing the reason(s).
2. Policy of site use
2.1 GoodPlayers does not bear any responsibility for any losses or damages claimed as resulting from the use of this site or from its content. This provision equally applies to the use or misuse of the content of the site by any person, inability to access the site or use it, to delay in functioning or transmission of data, failures in communication lines, any errors, misprints or omissions in the content of the site.
2.2 Loading photos and video from the website or its sub-sites is permitted only for private use. Publication, transmission or reproduction of this data for any other purpose is strictly prohibited.
2.3 GoodPlayers monitors traffic of its website actively, and reserves the right to block access in cases of suspected automated betting (bots).

Responsible Gaming
GoodPlayers is committed to endorsing responsible wagering among its customers as well as promoting the awareness of problem gambling and improving prevention, intervention and treatment.
GoodPlayers' Responsible Gambling Policy sets out its commitment to minimizing the negative effects of problem gambling and to promoting responsible gambling practices.
GoodPlayers supports the generation of online gamblers offering them a wide range of games and entertainment. We also take responsibility for our product line-up.
The aim of GoodPlayers is to provide the world’s safest and most innovative gaming platform for adults. The offered clear and safe products allow each user to play within his financial means and to receive the highest quality service. Integrity, fairness and reliability are the guiding principles of GoodPlayers' work. It is therefore clear that GoodPlayers should do its best to avoid and reduce the problems which can arise from participation in gambling, particularly in cases of immoderate playing. At the same time it is important to respect the rights of those who take part in games of chance to a reasonable extent as means of entertainment.
Responsible Gaming at GoodPlayers is based on three fundamental principles: Security of the player, Security of the game and Protection against gaming addiction. Together with research institutes, associations and therapy institutions, we work on creation of a responsible, secure and reliable framework for online gaming.
Player security
We take responsibility for the security of our players. Protection of the players is based on forbidding the attendance of the minors from participation in games and the protection of privacy, which involves responsible processing of personal data and payments. Fairness and the random nature of the products offered are monitored closely by independent organizations. Marketing communication is also geared towards player protection: we promise only what players can receive in our transparent line.
Protection against gaming addiction: research – prevention – intervention
The majority of users who make sports bets, casino bets and other gaming offers play in moderation for entertainment. Certain habits and behaviour patterns (such as shopping, playing sports, eating or consumption of alcohol) which are considered to be normal and not causing any concern can develop into addiction for some people and cause problems. In the same way, bets on sports and gambling can lead to problems for a small group of customers.
Clients with gaming addiction are prohibited from further participation in the gaming line-up. Subsequently the customers are provided with contacts of organizations where they can receive professional advice and support.
Self-responsibility is the most sustainable form of prevention
The basic principle promoted by GoodPlayers is that the final decision and responsibility on whether to play or not, and how much money can be spent on the game should be assumed by the customer himself. Self-responsibility of the customer is therefore the most effective form of protection from addiction. GoodPlayers sees its responsibility in assisting the customers by providing transparent products, full information and keeping a clear line of conduct.
Protection of minors
GoodPlayers does not allow minors (persons under the age of 18) to participate in games and make bets. That’s why the confirmation of having reached the age of majority and the confirmation of date of birth are mandatory requirements during registration. GoodPlayers considers the issue of minors taking part in games and betting very seriously. In order to offer the best possible protection of minors, we also rely on the support of parents and caregivers. Please keep your data for account access in a safe place (user ID and password).
Furthermore, we would recommend that you install filter software. This software will allow you to restrict the access to Internet resources inappropriate for children and teenagers.
